UC & mobile
iCloudConnect UC for Desktop and Mobile
Gives Modern & Virtual Workers
All the tools they need to effectively communicate and collaborate from anywhere, any time, and on any device. With a full-featured UC client and fully integrated mobile app, iCloudConnect UC brings together all the tools employees need to be productive.
iCloudConnect UC removes the inefficiency and friction often experienced by remote or on-the-go workers, creating a seamless, streamlined work environment and maximizing productivity across the organization
iCloudConnect UC for Desktop and Mobile Gives Modern & Virtual Workers
All the tools they need to effectively communicate and collaborate from anywhere, any time, and on any device. With a full-featured UC client and fully integrated mobile app, iCloudConnect UC brings together all the tools employees need to be productive.
iCloudConnect UC removes the inefficiency and friction often experienced by remote or on-the-go workers, creating a seamless, streamlined work environment and maximizing productivity across the organization
Mobile:
Clients and colleagues can easily reach busy employees anytime through one business number that will automatically ring their iCloudConnect Mobile. Eliminating the necessity to track down employees on multiple numbers, iCloudConnect Mobile improves and streamlines communications, and seamlessly connects a distributed and fast-moving workforce. Gain the latest communication tools for your staff so they never miss a business opportunity.
Calls are directed right to an employee’s smartphone without revealing any of their Personal information. This helps ensure that business calls continue to be routed to the right resource, regardless of where employees are. It also provides business continuity, so that calls go to someone in your company versus an individual that might have left to work for someone else (i.e. the dreaded competitor.) iCloudConnect Mobile also makes it easier to manage “bring your own device” (BYOD) work environments.
iCloudConnect Mobile supports the virtual business office, enabling employees to connect seamlessly anywhere they need to conduct business.
You’ve already invested in an office phone system — so why not extend the same features and benefits to your mobile phone? Not only can your employees make and receive calls placed to their corporate phone number via their mobile device, they can leverage important communication features, such as:
- One click to join conference calls
- Extension dialing to coworkers
- Corporate and personal phone directories at an employer’s fingertips
- Access to company international distance and dialing plan
- Management of what device rings when someone calls an employee’s business number
- Listen to and manage voicemail
- View recent calls
- Manage virtual attendant settings
UC Client:
iCloudConnect UC is set up in minutes and users can begin working instantly with just an internet connection and their preferred device. Users have one simple login for all their calling, chat, video and meeting needs, including access to all their enterprise contacts.
Make and take calls right from the iCloudConnect UC & Mobile interface, and access a comprehensive menu of calling features:
- Inbound/Outbound Calling
- Three-Way Calling
- Speed-Dial
- Attended/Unattended Transfer
- Do Not Disturb
- Call Forwarding
- Mute
- Hold
- Re-dial
- Find Me
Chat with one or multiple users across the entire organization with the click of a button through iCloudConnect UC. There’s no need to jump between fragmented programs, screens, and logins.
View and manage voicemails on a single screen, including convenient visual message transcriptions powered by Google’s Cloud Speech API.
See calls over the previous 90-day period. Multiple filter options help users quickly sort and manage their activity.
Access enterprise contacts automatically and instantly see their presence. Start calls, meetings, or chats with the click of a button, and add, edit, or delete contacts without leaving the screen.
Start, host and conduct full video experience meetings with one or multiple participants and with guests inside or outside of the company.
Share screens for productive meetings and spontaneous collaboration. Share one screen, multiple screens, several browser windows, or just specific applications.
Set up meetings for a future date and time through a consistent, personalized meeting URL that can be used at any time.
iCloudConnect UC can automatically indicate whether a user is on a UC call, or if the user is hosting a meeting, so employees can tell at a glance when their coworkers are available. Users also have the ability to manually set their presence status to Available, Away, Do Not Disturb, or Invisible.
Receive instant notifications for missed calls, voicemails, and chat/SMS messages. A helpful counter in the browser tab displays a count of total messages (chat/SMS), missed calls, and new voicemails.
View, listen, search & download call recordings directly inside the UC Client.
Users can update photos for themselves and their personal contacts within iCloudConnect UC. This replaces the profile coin in chat and SMS conversations.